Last night time close to eight:30pm, my wife and I finished our regimen and went to retrive our belongings through the -Fitness center supplied- combo lock-packing containers. A Observe was taped to The underside from the packing containers that said, “Use at your own personal chance, supervisor doesn't have a essential..” (This Observe was positioned following we experienced already been at the health and fitness center for an hour or so). Absolutely sure enough, our box did not open up. We asked for the M.O.D and he, along with 2 other employees instructed us, “I’m sorry, but there's nothing we can do.
I called to ask for a work. The person so referred to as customer care consultant laughed at my problem. Now I thankGod I see what type of men and women work there and no thanks I wouldn’t want to be there get the job done there or work out there mainly because I think Absolutely everyone must be dealt with with dignity and regard In spite of everything.
August 29, 2018 at eleven:31 am Our pool at Old Nationwide Hwy, College Park, Ga has long been down considering that June. Each and every 7 days the staff members give a variance spin on why its not Functioning,; initially the pool was closed for cleansing just one month, then somebody did a little something for the wires awaiting a kit to repair, future month pool among The 2 lies.
None of the boys would've even signed up for LA Exercise if they believed they might not work out alongside one another. There exists no one even using the do the job-out area. (0700-0825) The kids are not disturbing any individual.You'll Consider the personal coach may essentially check out for making a reference to the boys — might be able to Construct some customers- instead of being little and threatening to “blacklist any of the youngsters from signing up for any LA Exercise should they work out together”. That is definitely what the individual trainer advised my spouse currently.
I paid for just a year in complete for 4 individuals. 2 Grown ups and 2 kids. I had been bought below false pretense. I was beneath the perception my Young ones could utilize the swimming pool with the health and fitness center. By no means was introduced up all through membership signing or payment. I wasn’t even instructed which i had 3 times in advance of I could terminate the membership and obtain a refund. I’ve only been there per month. I’m upset, we are created to trust the salesman and he never once reported what I’m signing can be a binding settlement after three days. I by no means might have gotten the membership if I understood my kids couldn’t go swimming there.
January thirteen, 2015 at 3:39 am Went throughout the exact matter myself apart from we needed out due to health care factors. You may phone 949-255-7200 for the corporate Workplace. Act swiftly and i alert you beforehand they aren’t pretty helpful. Folks who signed us up also mislead us. We went to check out what our choices ended up for cancellation because my mom got diagnosed with Lupus and hepititis C and can't exercise anymore. They ended up never cancelling our membership and when we went to address it we observed that penned during the notes was that we inquired about cancelling due to the fact “the workouts weren't Doing the job”.
Why doesn’t this incident have legs much like the Starbuck’s incident? There must be boycott protests outside of each and every LA Health right this moment, right up until the CEO apologizes and does Starbucks-fashion injury Command in every single way.
I’am crafting to tell you that I actually had an extremely negative client servive working experience at your club at the town of Huntington Park CA. I’ve been a member since twelve/18/2013 And that i have never experienced this negative knowledge prior to til since I commenced acquiring my private tranning session, on 07/07/2014 at 530pm i was Program to traine with Eric but i wasnt qualified i was not even accept I used to be there instead of him schooling me he was coaching some other person. I was currently getting difficulties with Eric in the course of the time I used to be coaching with him he will almost always be click for info late for my session often manufactured me wait much more than 10mins start my session, I consider to talk to your supervisor by leaving concept with the entrance desk i dont remember there names beacuse they dont also have a title tag to say who They may be that very same day I known as the manager i belive his title is luis to try to speak to him concerning the incident but he wasn’t accessible I left him a seccond concept to simply call me but never ever obtained a get in touch with back again,that why i choose it t contact your primary ffice on 07/08/2014 the most crucial office attempt to have of hold of luis the supervisor but no luck we still left A different mesage for him to connect with me back again but nevertheless no luck never acquired a contact back again.
Very last calendar year my membership was canceled without my authorization and with out sending me any written observe. I sent in Sophisticated payment to resume my membership twice. Both equally with the payments for $150 had been cashed in but my membership hasn't been renewed, and I have not gained my a refund.
Disgrace on you LA Physical fitness. I hope their shareholders, board eventually notice this and dispose of their executives who're executing this scammy company.
You will be Awful at customer support…. I’ve been wanting to get out of the private education application for more than per month now. Really like my common $19.ninety nine per month membership but I’m f-ing performed shelling out $220 a month for just a shi**y method.
April 15, 2014 at one:10 my site pm I happen to be a member at LA fitness for two years now this calendar year they contacted me to resume my membership 3 months upfront n I would acquire just one free month lol then I asked well After i began my membership I signed up for a private trainer nd each and every time I went these trainers have been either late or as I was told one of them didn’t Possess a babysitter for his little one properly guess what that’s not my fault I’m in this article where by have you been or A different time I had been in there I viewed the coach for the 50 percent hour flirt with some girl and fill his h2o bottle then he arrived to me and mentioned ok are u fantastic now hour 50 percent hour is up see u upcoming time lol so I ended using the trainers cause none of them have been trustworthy And that i nonetheless was billed a additional seventeen periods costing $500 and alter for 17 classes that’s outrageous so I requested if I could use that for my renewal payment that expenses two hundred.
As CEO and leading executives of the Company I hope you can step up and ensure your entire facility’s are current and accountable for your users.
I’ve spoken to Alex, Jason and Tim. Alex was helpful but I felt he hasn't produced a real work to aid me get some kind of resolution. Tim was Qualified, I only spoke to him briefly. Jason should not be during the customer support area!! I surely hope you record all your phone calls as he was incredibly impolite and disrespectful. How can you really feel about your customer service Reps laughing in a shopper whilst They're upset and requesting to talk to someone else? Unprofessional, rude and shouldn't be tolerated.